Research & Content Department

Job Description:

• As a Content Developer, you would be responsible to create questions with solutions on different topics related to quantitative aptitude and reasoning ability.
• You will be responsible to do the research on various competitive examinations and their pattern.
• Also, develop content in a manner which is easy to understand by students who have different level of learning ability.

Operations Department

Job Description:

• Attending inbound calls
• Maintaining attendance register of staff members.
• Responsible for receiving couriers and dispatching couriers.
• Ensure that the front desk and waiting areas are clean and neat.
• Good Communication skills.
• Prior experience as a tele caller will be an added advantage.
• Should have good knowledge on emailing and using MS Office.
• Language : English,Telugu, Hindi

Information Technology Department

Job Description:

Responsibilities

• Delivering a complete front end application.
• Ensuring high performance on mobile and desktop.
• Writing tested, idiomatic, and documented JavaScript, HTML and CSS.
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself.
• Cooperating with the back-end developer in the process of building the RESTful API.
• Communicating with external web services.

Skills

• Proficiency with JavaScript.
• Deep knowledge of AngularJS practices.
• Ability to provide SEO solutions.
• Validating user actions on the client side and providing responsive feedback.
• Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed.
• Creating custom, general use modules and components which extend the elements and modules of core AngularJS

Customer Support

Job Description:

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts.
• Answer questions about products or the company.
• Ask questions to understand customer requirements and close sales.
• Direct prospects to the field sales team when needed.
• Enter and update customer information in the database.
• Take and process orders in an accurate manner.
• Handle grievances to preserve the company’s reputation.
• Keep records of calls and sales and note useful information.

Requirements

• Proven experience as telesales representative or other sales/customer service role.
• Proven track record of successfully meeting sales quota preferably over the phone.
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
• Ability to learn about products and services and describe/explain them to prospects.
• Excellent knowledge of English.
• Excellent communication and interpersonal skills.
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address

Design Department

Job Description:

Responsibilities

• Investigating user experience design requirements.
• Developing and conceptualizing a comprehensive UI/UX design strategy for the brand.
• Producing high quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Designing UI elements and tools.
• Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
• Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the user.
• Adhering to style standards on typography and graphic design.

UI UX Designer Requirements

• A portfolio of professional UI/UX design work for both web and mobile platforms.
• Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems and Adobe Creative Suite.
• A team player but can work independently too.
• Excellent written and verbal communication skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

Digital Marketing Department

Job Description:

• Develop and manage digital marketing campaigns.
• Manage organization’s website.
• Optimize content for the website and social networking channels such as Facebook, Twitter, Instagram, Youtube etc.
• Track the website traffic flow and provide internal reports regularly.
• Fix any error in online content and arrange webinars and webcasts.
• Attend networking events and product launches.
• Identify new digital marketing trends and ensure that the brand is in front of the industry developments.
• Work on SEO of the website pages.
• Edit and post content, videos, podcasts, and audio content on online sites.
• Promote company’s product and services in the digital space.
• Creating and executing SMS, and email-based marketing campaigns.

Business Development Department

Job Description:

• Cold calling.
• Intensely following up with the prospects and closing the sales within the sales cycle.
• Diligently communicating the lead through channels like email, Whatsapp, SMS, call.
• Achieving the weekly targets in a high pressure performance-driven competitive environment.
• Monitoring self-performance at all times while also contributing to the team performance,
• keeping track of factors like conversion factor, Average revenue generated per lead, average revenue per sale, etc.

Human Resources Department

Job Description:

• Source interview, and select applicants for positions.
• Call applicants on the nature of the job and whom they will be speaking with during the interview.
• Keeping track of time- sheets, payroll and statutory works.
• Knowledge of MS- office is must.
• Day-to-Day HR Management support
• Leave & Attendance Management
• Onboarding, Employee Engagement, Grievance Handling etc.